Verified Providers
Providers complete the required verification process before they can receive requests through the network.
TradeCore SOS is not an emergency service.
For immediate danger, serious injury, fire, crime or life-threatening emergencies, call 999.
Trust & Safety
Help you can trust.
A network is only as good as the people in it. Everything below is about making sure the person who turns up is who they say they are — and that your information stays yours.
Secure Accounts
Account security is designed in from the ground up, so access to your profile and requests stays controlled.
Protected Information
Your details are handled with privacy as the default — collected for the purpose of matching and nothing else.
Controlled Location Sharing
Location is shared only as far as it needs to be to find you suitable local help.
Performance Tracking
Response reputation is built from real response and completion data, keeping quality visible across the network.
Transparent Communication
Clear, direct messaging between customers and providers, with the request history intact.
Verification
Who gets in, and how.
Being listed on TradeCore SOS isn't automatic. Providers go through a verification process before they can receive requests, and their performance afterwards stays visible to everyone they work with.
Application
Providers set out their trade, skills, service area and availability.
Verification
The required verification process for their trade must be completed before requests are received.
Ongoing accountability
Response reputation tracks how providers respond, arrive and complete — and it's shown to customers before they accept.
What we do with your data
- What we collect
- The details needed to match your request with a suitable local provider — your request, your contact details and an approximate location.
- How location is used
- To find providers near you. It is shared only as far as necessary to make that match.
- How long we keep it
- Retention periods and your rights over your data are set out in our Privacy Policy.
- Your control
- You choose what you share, and you can ask us about the data we hold on you at any time.
Using the Network Safely
Getting the most from it.
01
Be specific about the job
Clear details mean better matches first time, and fewer wasted conversations.
02
Check the provider profile
Review the responder's details and reputation before you accept assistance.
03
Agree the scope up front
Use messaging to confirm what's included before work begins.
04
Leave honest reviews
Your feedback is what makes response reputation meaningful for everyone else.
Important
In an emergency call999TradeCore SOS is not an emergency service.
For immediate danger, serious injury, fire, crime or life-threatening emergencies, contact the emergency services directly.